Privacy Policy

Privacy Policy

Effective Date: May 2025
Last Updated: May 2025

At Hyper Edge Inc., we respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate through AI-powered tools, including chatbots.

1. Who We Are

Hyper Edge Inc. is a Canadian advertising and marketing agency offering digital marketing, branding, content creation, and AI-based campaign solutions. Our services may involve data collection to better serve our clients.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business name, and other identifying contact details.

• Business Information: Company details, marketing goals, industry, and campaign preferences.

• Automated Information: IP address, browser type, device information, pages visited, and session data.

• AI Chatbot Interactions: Conversations or data submitted through our AI chatbot features may be stored for quality assurance and service improvement.

3. How We Use Your Information

We use the information collected to:

• Communicate with you about our services

• Personalize your marketing experience

• Analyze performance and improve our website

• Develop targeted advertising strategies

• Support client inquiries via AI chatbot or live support

• Comply with legal and regulatory obligations

4. Use of AI Chatbots

Our website may utilize AI-powered chatbots to provide quick support, answer questions, or gather project information. These interactions may be stored and reviewed for quality improvement and training purposes. You may choose not to use the chatbot if you prefer direct contact via email or phone.

5. Sharing Your Information

We do not sell or rent your information. We may share information with:

• Trusted service providers who assist in our operations (e.g., analytics, hosting, CRM tools)

• Legal authorities, if required by law

• Affiliates or partners with your express consent

6. Data Security

We implement industry-standard safeguards to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Your Choices and Rights

You may request to access, correct, or delete your personal data at any time. You may also unsubscribe from communications or opt-out of chatbot usage.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to make a data request, please contact us at:

📩 Email: yourbiz@hyperedge.ca
📍 Address: P.O Box 1275 British Columbia Canada

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.